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We aim to despatch orders within 2 working days, delivery can take up to 5 working days once despatched, please see our Delivery Policy for full details.

To track your order, use the tracking number sent to you by Evri in your despatch confirmation email, this will take you to the Evri website.

We are sorry your order hasn’t arrived yet. In the event your order is delayed, please contact Evri in the first instance, using your tracking number supplied to you in your despatch confirmation email. If you continue to see a delay or the order appears to have been lost then please contact us via our contact form.

We are sorry you have a damaged item in your order. Please contact us via our contact form quoting your name, order number, problem description and phote of the damage and we will look into it as a priority.

We currently offer delivery to mainland UK only. Please see our Delivery policyfor full details.

Large or heavy orders may be shipped in multiple deliveries and arrive separately. Please check your tracking details on the despatch confirmation. If you have two or more tracking numbers then you have multiple deliveries and your remaining order will be with you in a day or two. In the event your order is delayed, please contact Evri in the first instance. If you continue to see a delay or the order appears lost then please contact us via our contact form.

We are only able to take orders via this website at this time.

We are unable to accept collection of orders.

We are sorry you have an error with your order. Please rest assured we will rectify any of our errors with orders as a high priority. Please contact us via our contact form and we will look into it as a priority.

No. You can check out as a guest and avoid making an account. However, by having an account with us, you can reorder favourite products easier, check out is faster and you will receive offers from time to time and it would be a shame to miss out!

Once your order is placed, we start the despatch process almost immediately, therefore you will not be able to cancel your order, so please check your details carefully before ordering.

Once your order is placed, we start the despatch process almost immediately, you will no longer be able to amend the order, so please check your details carefully before ordering.

At the point of ordering, you can use whatever address you wish. If you have an account with an address attached to it, and you wish to use a different address or change your default address, you can do this in your account information page. Once an order is placed, you cannot change the address details for that order, so please check your details carefully before ordering.

Due to the nature of our products, for food health and safety reasons, we are unable to accept returns, see Terms & Conditions for exclusions.

No, you can order as little or as much as you like.

Please make sure you have the qualifying products in your basket and check to ensure the code is still valid. If you believe you have done everything correctly and the code is still not working, please contact us via our contact form.